Frequently Asked Questions

The Early Childhood Education Orientation is available in an online format that allows learners to complete the Orientation Course without attending formal classes.

The online course and course materials are delivered and administered through the internet by accessing your learner portal.

Learners in the Early Childhood Education Orientation must have access to a computer with internet access (high-speed access is preferred).

The use of mobile devices such as cell phones or tablets is discouraged as the format and delivery of course materials may be affected.

To register to the Early Childhood Education Orientation Course, applicant MUST be at least 16 years of age and be a Canadian citizen, a Permanent Resident Card Holder, or a Work/Student Visa holder, and legally residing in Alberta.

Work permit conditions such as (but not limited to) those that state 'not eligible to work in childcare' mean that you are not eligible for the Early Childhood Education Orientation Course. If you have a closed work permit working in a field unrelated to childcare, you are not eligible to take the course.

Yes, you can take this course to get credits for CCS 3110 - CCS 3150 if you are currently a high school student and 16 years old. Please send an email to jvoravongsa@basecorp.com for inquiries regarding High School credits.

This course will take approximately 54 hours to complete. Learners can expect to spend approximately 3 hours working on each Session. This time includes:

• Reviewing learning materials online (including reading articles and watching videos) and completing learning activities online.
• Marking timelines and resubmissions

Sessions can be completed in multiple sittings. Participants can access the online course and the exams 24 hours a day, 7 days week from any computer with internet access.

The course is designed for independent online learning but support is available by phone or email during business operation times; Monday - Friday 8 am - 4 pm, excluding statutory holidays or operational closures.

To take the online course, learners can signup on this website.

1. To take the online course, participants can signup on this website. You will receive an e-mail asking you to confirm your e-mail address. Registration is not complete until you have verified your e-mail address.
2. We will verify your work and/or citizenship/residency status. This process takes between 2-3 business days.
3. Once all your information has been verified, you will receive an email indicating that you now have access to the course.
4. Log in with your e-mail address and the password you created when you registered and begin the course by going to the Course Access tab.
5. Once all exercises, assignments, and forum questions are marked as passed, the test will be available.

You can send an email to instructor@childcare.basecorp.com to request an extension. Please see our Extension Policy and Procedures.

Your Letter of Completion will be available on the Completion Status page. Please follow the instructions on how to apply for certification. The certificate is issued by Alberta Children and Family Services at the Early Childhood Educator Certification office. Please check their website for more information at Early Childhood Educator Certification or contact the certification office at cs.staffcertification@gov.ab.ca or at 780.422.1119/ Toll Free: 1.800.661.9754 to follow up after you have sent in your certification. Please note: current certification application processing time is 4 to 6 weeks.

If you are currently a High School Student and require the course for credit, please send an email to jvoravongsa@basecorp.com to request your transcript.

BaseCorp is not responsible for Early Childhood Educator certification and any questions regarding the certification process and timelines, or the status of your application must be directed to the Early Childhood Educator Certification office.

The online Orientation Course must be completed within twenty-five (25) weeks of the start date. This start date begins when access to the course is granted. Your first four sessions must be completed within 5 weeks from your official start date. The rest of the sessions must be completed before your course access expires. If you are unable to complete the first four sessions within the time limit you will be required to re-register, with a new email address, and start the course again.

Participants can make the change online, or advise their instructor.

No. The Orientation Course is fully funded by Alberta Children and Family Services.

No, exams are completed online. Learners are unable to access the course content once they have entered the exam environment.

Tests will not be available until session assignments have been marked as passed.

Learners will receive their results within a few moments of submitting an exam. If the learner is successful at achieving a passing grade of 60% the session will be complete. If the learner is unsuccessful at receiving a passing grade the learner will have access up to three session exam attempts.

Yes, you have three attempts to pass the test for each session.

Yes.

Each exam has 10 questions.

Passing score is 60%

Yes, as long as they haven't already exited the program.

You may retrieve your password by using the Forgot Your Password Form.

Yes; 180 days.

Yes; 20 minutes.

Yes, transcripts of the videos are available by request for hearing impaired learners. If you require a copy, please send an email to instructor@childcare.basecorp.com.

System Requirements

- Latest version of Microsoft Edge, Firefox, Chrome, or Safari
- Adobe Acrobat Reader, free download
- Headset or Speakers
- High speed internet is recommended

The Alberta Early Childhood Education Orientation trusts in the integrity of the student to be honest while taking the online course and exams. No student shall submit the words, ideas or writing of another person or publication as the student's own in any required exercises, assignments, and exams. A student who enrolls in the course will not distribute or share assignments or provide answers to other students enrolled in the course.

When taking the Orientation course, its important to acknowledge that plagiarism and other methods of cheating are not permitted. A student using online tutoring services or uploading Basecorp's materials (screenshots, photos, etc.) will face immediate termination from the course. A student caught cheating, or plagiarizing may face disciplinary action with consequences ranging from a failing grade on the assignment to suspension from the program.

Please review Basecorp's Plagiarism & Cheating Policy and Procedures.

A warning and failed assignment notice will be issued through email for a second offence when a student has been found to have plagiarized an assignment in the course. At this time, all submitted assignments will be marked for review.

When a student plagiarizes for a second time after receiving a warning a removal letter will be sent by email and the student will be removed from the course. Please note, all decisions regarding course removal are final and reenrollment is not permitted.